Case Studies & Feedback

Case Studies & Feedback

Read our selection of case studies and client feedback detailing how we provide support for people in DSA, Access to Work and Employability programmes.

Read our selection of case studies and client feedback detailing how we provide support for people in DSA, Access to Work and Employability programmes.

Our Case Studies.

Supporting ASN in the Police

Read out how Concept Northern supports Police cadets who disclose Additional Support Needs through training and extra support.

Promoting Inclusion for Modern Apprentices

Find out how we helped one of our Modern Apprentices overcome her learning barriers and take the first steps in her employment journey.

Modern Apprentices for Business

Discover how an early declaration of dyslexia helped one of our Modern Apprentices get off to the best possible start in his career at Concept Northern.

Scottish Sports Futures

Read about how Concept Northern helped Scottish Sports Futures provide the support required for young people with additional-learning needs.

L&G Learning

Find out how Concept Northern worked with L&G Learning to promote inclusion for young people enrolled on their employability programmes.


What our clients say

Read the feedback from a selection of our clients.

“Alan from Concept Northern was excellent. He installed my software and took the training, showing me how to use it and get the best out of it. I am now set up and ready to go for my studies with excellent software to bring my learning to the next level.”

Calum Tominey – Student

“It was great to have the friendly help to set up the laptop with Read and Write as well as Dragon, everything was explained really well and clearly as well as answering any questions with great patience.”

Milo Bell – Student

“The admin team were very helpful and patient when I enquired about my funding purchases. They made the process seamless and I received regular updates to do with my delivery and training session.

Thank you Concept Northern!”

Niamh Boag – Student

“I’ve really been enjoying using the equipment and find it very easy to use. It definitely has helped in my lectures and seminars.

Thanks for all your help with everything!

Abby Ewington – Student

“I had my first training session with Alan Badcock, I was very nervous about the whole set up of my equipment and of using the new software.

Alan sent me a reminder that we were having our session and sent me the zoom invite. He put me at ease when explaining the new Mindview software.

He gave great advice on how to use the software and where to get books for a course.

I can’t thank him enough.”

Lauren Findlay – Student

“The training has gone really well and will be helpful for my course. Everything was explained in a logical way making it very easy to follow and use.

Being able to have notes and books turned into mp3 files is great as I can listen to them any time.

This software will be extremely helpful for writing and proofreading reports and referencing the information in an organised fashion.”

Kirstin Saunders – Student

“I completed my training with Alan and he was brilliant. He thoroughly talked me through my assistive technologies and was able to answer any questions that I had.

During my sessions I was able to pause to take any respite breaks as I required and he was really understanding with this.

Alan was very understanding and tailored each session to suit my condition.

My assistive technologies will definitely help me to succeed in my studies as they are tailored to my condition so I won’t be disadvantaged compared to my fellow students.

I would definitely recommend Alan and the team at Concept Northern, they have a great setup, quick delivery and will help you in any way they can to ensure you are able to understand and use your assistive equipment to succeed in your studies.”

Chloe James – Student

“Alan was extremely helpful during the whole set up process.

He checked in with me in advance to make the best arrangements for the meeting, and also sent me reminders .

He was patient and pleasant as he helped sort out a few extra things for me with my online storage and accounts setup.

He gave me recommendations for further support with the software and equipment and also took my needs into consideration.

Thank you Alan for making a complicated process easy and straightforward, much appreciated.”

Alison Hendry – Student

“I received training and help with installing and setting up the software for my laptop.

Alan was brilliant with the way he teaches. I learned so much and will be able to use the skills in my daily life and studies.

I wish that I had him as a tutor 20 years ago during my first degree, it would have made things so much easier.”

Leask Mackie – Student

“Chris was great to work with and I feel he should be acknowledged for how well and informative he made training .

Nothing was too much trouble. He took his time in explaining how apps work and how to get the best out of the equipment.

A credit to your company and his work.”

Jackie Mercer – Student

“The set-up of the equipment was fast and easy! Went through it at my own pace and had step by step instructions the whole way.

Having someone guide me through the training made it so much easier to figure out and I can already see the benefits the software will bring me!”

Samantha Miller -Student

“The Tutorials were fun and interesting and are going to help me massively in my current course with all aspects from research to writing essays”

Shannon Kelly – Student

Key Contact.

Concept Northern

 VAT No: 612 4273 72 Reg No: 169321

© Concept Northern   VAT No: 612 4273 72 Reg No: 169321