DSA Support
DSA Support
About
Getting the correct support while studying at university or college is essential for anyone with a disability or learning barrier. Disabled Students’ Allowances (DSAs) help with the cost of specialist equipment, help, travel or other disability-related expenses directly related to higher education. Part-time and full-time students are eligible to apply but how much funding is available depends on individual circumstances and is not related to household income.
Concept Northern are an approved Disabled Students’ Allowance assistive-technology supplier. Once a DSA application has been approved, we supply the specialist equipment which a disabled student requires. We also provide training and support so that students get the most from their new technology.
For students making a DSA application and professionals involved in DSA assessments, Concept Northern deliver essential services, advice and guidance. We make the Disabled Students’ Allowance process as focused, manageable and rewarding as possible for all stakeholders. Our aim is to put in place the conditions required to enable students to thrive at university or college and achieve their learning goals.
“We make the DSA process as focused, manageable and rewarding as possible for all”
Who we help
Students
Once an award has been made, we help students order their new specialist equipment, and supply training and support too. Visit our dedicated DSA Students section below to access our DSA support resources and further information.
Assessors
We work closely with DSA assessors to compile quotes, arrange specialist assessments and stay on top of the fast-moving world of assistive technology. Visit our dedicated DSA Assessors section below to access our DSA support resources and further information.
“We make the DSA process as focused, manageable and rewarding as possible for all”
DSA Student Information
Once your assessor creates your quote you will be given a Quote
Reference Number. This will be shown on your SAAS paperwork
and any correspondence you receive from us.
Once you have your funding and are ready to purchase:
- Visit www.assistiveit.co.uk and enter your Quote Reference
in the field at the top right of the homepage. This will bring up a basket with all your items included, ready to buy. - After you have made your purchase, email us your award letter by clicking the ‘Send funding letter’ link.
- Alternatively you can phone or email us with your
order and pay by Credit or Debit card.
You have the option to upgrade your recommended computer to a higher specification should you wish. We will require a make and model of the computer you wish to upgrade so we can send you a quotation of cost difference from your current order.
Fill in the Product Upgrade Request Form or call 01355 573 173 to notify us of your upgrade.
Please be aware that any upgrade will need to be paid by you and won’t be covered by your grant.
Changing to Apple from PC or vice-versa may mean we need to change your recommended software and we may need permission from your assessor if this significantly changes the support they have recommended.
Payments may be made by:
- BACS Transfer
Please call 01355 573 173 or email sales@conceptnorthern.co.uk to pay for your upgrade.
Once we have received your upgrade payment, we will make contact to confirm receipt and to arrange delivery of your order.
Once we receive your letter, we will progress your order and you will receive email confirmation of receipt which usually happens within 24hrs.
We will contact you to discuss any contribution or upgrade options if needed and to arrange delivery of your order and training where applicable.
To query the progress of your order call 01355 573 173 or email us at sales@conceptnorthern.co.uk
Technical Support Contact
Contact 01355 573 173 or email support@conceptnorthern.co.uk
Opening times:
9:00am – 5:00pm, Monday to Friday
Insurance Claims
Please call us on 01355 573 173 to book your training or email us at info@conceptnorthern.co.uk
Assessor Information
Using Assistive IT’s quoting system:
Click here to visit Assistive IT, the e-commerce platform for assistive technology and DSA quoting.
If you do not have an assessor account please email quotes@conceptnorthern.co.uk and we will set you up with everything you need.
If you prefer to email your quote request, you can do by sending your requirements to quotes@conceptnorthern.co.uk.
You can also call 01355 573 173 to talk to our team.
If you wish to book an ergonomic assessment referral, please download the ergonomic referral form here.
Once complete, please email the form to educationsupport@tohealthltd.co.uk.
Our team will then book in the assessment and send a confirmation of booking to both yourself and the person being referred.
If you wish to book a hearing impairment / deaf assessment, please download the assessment form here.
Once complete, please email the form to educationsupport@tohealthltd.co.uk.
Our team will then book in the assessment and send a confirmation of booking to both yourself and the person being referred.
NFR Software request
Please email us for not for resale copies of software supplied to needs assessors free of charge at educationsupport@tohealthltd.co.uk
CPD training
To request Free CPD training on software and hardware please email us at educationsupport@tohealthltd.co.uk
EDUCATION NMH RATES: 01/04/2022 – 31/03/2023
The table below shows NMH rates.
Note: NMH Support Rates shown per hour in the tables below.
Standard Rate (in-person)
| Band 4 Specialist Access and Learning Facilitators | Net | VAT | Total |
|---|---|---|---|
| Assistive Technology Trainer | £45.00 | £9.00 | £54.00 |
Distance Learning only (in-person, in-home)
| Band 4 Specialist Access and Learning Facilitators | Net | VAT | Total |
|---|---|---|---|
| Assistive Technology Trainer | £45.00 | £9.00 | £54.00 |
Remote Delivery (e.g. Facetime / Skype or similar) Only
| Band 4 Specialist Access and Learning Facilitators | Net | VAT | Total |
|---|---|---|---|
| Assistive Technology Trainer | £45.00 | £9.00 | £54.00 |
Sales: 01925 909 614 / educationsupport@tohealthltd.co.uk
Quotes: 01925 909 614 / educationsupport@tohealthltd.co.uk
Tech support: 01925 909 614 / techsupport@tohealthltd.co.uk
Accounts: 01925 909 614 / educationsupport@tohealthltd.co.uk
Funding body queries: 01925 909 614 / educationsupport@tohealthltd.co.uk
Technical Support
TeamViewer – the all-in-one software for remote support and online meetings allows our technicians to aid in diagnosing problems and finding solutions via direct support through your computer.
Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents.
Sonocent Audio Notetaker helps you to manage, edit, and annotate your audio recordings.
Click to Download from Sonocent Audio Notetaker Website (Both PC and Mac)
Dolphin software and apps support users with all degrees of sight loss, computer experience and reading ability.
Evernote helps you capture and prioritise ideas, projects, and to-do lists.
Global AutoCorrect corrects spelling errors as you type in other applications. This allows you to focus on your writing without having to worry about making mistakes.
Click to Download on Global AutoCorrect Website (Both PC and Mac)
Inspiration is an application for creating visual maps which you can use to plan tasks and come up with new ideas.
JAWS provides speech and Braille output for the most popular computer applications on your PC.
From students who are English language learners, living with dyslexia, or are learning with a visual impairment, Kurzweil’s assistive technology is an integrated solution for life.
Record everything you hear, say and write, while linking your audio recordings to your notes. Quickly replay audio from your Livescribe paper, a computer, or a mobile device.
Click to Download on Livescribe Desktop Website (Both PC and Mac)
Click to Download on Livescribe Helper for Wi-Fi Pen Website
Office brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office lets anyone create and share anywhere on any device.
Click to Download on Microsoft Office Website (Both PC and Mac)
MindGenius mind-mapping software provides a blank canvas where ideas, tasks and information can be captured, structured and understood. Mapping in this way brings clarity to personal and team creativity and information gathering sessions, encouraging movement towards action faster than ever before.
Create and share dynamic information maps, mind maps, process flow diagrams, concept maps, project dashboards, and now interactive timelines.
Click to Download on Mindjet MindManager Website (Both PC and Mac)
MatchWare MindView is a comprehensive, visual learning tool designed to help you develop and organize ideas. Based on the proven Mind Mapping® theory, it enhances creativity, clarifies thinking and improves memory.
Click to Download on MatchWare MindView Website (Both PC and Mac)
The Olympus Sonority software included with the Olympus Digital Voice Recorders lets you connect your recorder to a PC to transfer, manage and edit audio files.
Click to Download on Olympus Sonority Website (Both PC and Mac)
Literacy, accessibility and dyslexia software for employees & students with reading and writing difficulties.
Benefits
Rely on our expertise
We’re experts in providing specialist equipment to students in higher education. We make the DSA process smooth and efficient.
Application and quote support
Our dedicated systems, designed especially for DSA support, make producing quotes for students straightforward, quick and easy.
Ongoing care
Our work doesn’t end with delivery. Whether it’s a warranty or advice from our technical team, we help students for the duration of their course.
Professional development
DSA assessors get the latest information about developments in specialist equipment, CPD training and more.