Technical Support

Technical Support

Here for you

Contact our support team with your technical questions or download your pre-purchased software again using the links below.

 

Education and Sales:

Phone: 01355 573 173 (Option 1) 

Alternative Number: 01925 909 614

Email: sales@conceptnorthern.co.uk 

 

Access To Work:

Phone: 01355 573 173 (Option 2) 

Email: atwservices@conceptnorthern.co.uk

 

Technical Support:

Phone: 01355 573 173 (Option 4) 

Email: support@conceptnorthern.co.uk

Available hours: Monday to Friday, 9 am – 5 pm (local time)

Software links

TeamViewer – the all-in-one software for remote support and online meetings allows our technicians to aid in diagnosing problems and finding solutions via direct support through your computer.

Click to Download TeamViewer (PC)

Click to Download TeamViewer (Mac)

Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents.

Click to Download from Adobe Website (Both PC and Mac)

Sonocent Audio Notetaker helps you to manage, edit, and annotate your audio recordings.

Click to Download from Sonocent Audio Notetaker Website (Both PC and Mac)

Dolphin software and apps support users with all degrees of sight loss, computer experience and reading ability.

Click to Download from Dolphin Website (PC)

Evernote helps you capture and prioritise ideas, projects, and to-do lists.

Click to Download on Evernote Website (Both PC and Mac)

Global AutoCorrect corrects spelling errors as you type in other applications. This allows you to focus on your writing without having to worry about making mistakes.

Click to Download on Global AutoCorrect Website (Both PC and Mac)

Inspiration is an application for creating visual maps which you can use to plan tasks and come up with new ideas.

Click to Download Inspiration (PC)

Click to Download Inspiration (Mac)

JAWS provides speech and Braille output for the most popular computer applications on your PC.

Click to Download on Jaws Website (PC)

From students who are English language learners, living with dyslexia, or are learning with a visual impairment, Kurzweil’s assistive technology is an integrated solution for life.

Click to Download on Kurzweil Website (Both PC and Mac)

Record everything you hear, say and write, while linking your audio recordings to your notes. Quickly replay audio from your Livescribe paper, a computer, or a mobile device.

Click to Download on Livescribe Desktop Website (Both PC and Mac)

Click to Download on Livescribe Helper for Wi-Fi Pen Website

Office brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office lets anyone create and share anywhere on any device.

Click to Download on Microsoft Office Website (Both PC and Mac)

MindGenius mind-mapping software provides a blank canvas where ideas, tasks and information can be captured, structured and understood. Mapping in this way brings clarity to personal and team creativity and information gathering sessions, encouraging movement towards action faster than ever before.

Click to Download on MindGenius Website (PC)

Create and share dynamic information maps, mind maps, process flow diagrams, concept maps, project dashboards, and now interactive timelines.

Click to Download on Mindjet MindManager Website (Both PC and Mac)

MatchWare MindView is a comprehensive, visual learning tool designed to help you develop and organize ideas. Based on the proven Mind Mapping® theory, it enhances creativity, clarifies thinking and improves memory.

Click to Download on MatchWare MindView Website (Both PC and Mac)

The Olympus Sonority software included with the Olympus Digital Voice Recorders lets you connect your recorder to a PC to transfer, manage and edit audio files.

Click to Download on Olympus Sonority Website (Both PC and Mac)

Literacy, accessibility and dyslexia software for employees & students with reading and writing difficulties.

Click to Download on Texthelp Website (Both PC and Mac)